I don’t always agree with my coworkers. And they don’t always agree with me. We have different ways to approach a project. We certainly have daily debates about the copy I write and the strategy around it. Of course, I don’t like it when someone disagrees with me. But I get past it — because the best part of the job for me is this discourse, the debate, and the result of those lively discussions.
Disagreeing doesn’t mean we’re being difficult (necessarily). And it doesn’t mean we don’t like each other (necessarily). Conflict is, in fact, a critical part of the process to make our work better.
For some people, disagreement feels tense. When conflict arises, some people lean into it. Others scatter like leaves in the wind. My advice is to stick around, because there are benefits to embracing conflict. Sure, conflict can be uncomfortable. But it leads to innovative thinking, improved decision-making, and stronger team dynamics. When we disagree and interrogate an idea, we fuel creativity and collaboration. Here are four important reasons to embrace — rather than avoid — conflict in the workplace.
1. Innovation thrives on a clash of ideas
When you get a group of people together with diverse backgrounds, experiences, and expertise, you get different perspectives. These differences can lead to lively discussions that drive innovation. When we question each other’s assumptions and beliefs, we often uncover new ways to look at things. Challenging each other can lead to real breakthroughs. Not every opinion will be accepted, so don’t let your feelings get hurt over it. Remember that it’s about the work, not about you. The goal of these discussions is to improve the way we think about and do the work.
2. Disagreement disrupts groupthink for better decision-making
We’ve all been in a meeting where one person dominates the conversation. It can be intimidating and we feel compelled to agree. The result is groupthink: where individuals conform often at the expense of better alternatives. Be brave! Going out on a limb to offer a different opinion or ask a question forces the group to think critically and evaluate all facets of the decision. Disagreement could result in a more balanced and informed choice.
3. Dealing with conflict makes you stronger
Sure, it’s easier to keep quiet. But when we engage in constructive disagreement, we improve our critical thinking, communication, and conflict resolution skills. We get better at articulating and defending our position.
Disagreeing doesn’t mean we’re being difficult (necessarily). And it doesn’t mean we don’t like each other (necessarily). Conflict is, in fact, a critical part of the process to make our work better.
We learn not to be emotional or make it personal. It’s okay to be passionate! Just keep an open mind and be receptive to other ideas. Through this process, you’ll gain a better understanding of complex issues. This not only helps you grow but is good for the company culture.
4. Conflict can build healthier, more collaborative teams
When people feel comfortable expressing opinions, there is a healthy team dynamic. In this safe space, you’re more likely to share thoughts openly and honestly, leading to more meaningful discussions. Constructive disagreements demonstrate a commitment to finding the best solutions as a team. Everyone has a chance to be part of the solution. True collaboration builds trust as the team relies on each other’s expertise. You can respectfully disagree and still walk away as friends.
Make conflict at work a positive
Disagreement at work is going to happen and shouldn’t be avoided. Think of it as a tool that can lead to innovation, improved decision-making, personal growth, and a more trusting, collaborative team. Sounds simple enough. But it requires pushing out of your comfort zone. It means being OK with feeling uncomfortable.
So the next time conflict arises at work, don’t run. Lean into it with the right mindset, some diplomacy, a bit of empathy, and an open mind. And turn a disagreement into a stimulating — maybe even enjoyable — conversation that improves the work.
Disagreement can sometimes feel like criticism. Explore more insights on how to turn criticism into professional growth and self-improvement.
By Two Rivers Marketing
